ITCScom provides complete technical support services, locally or remotely (by telephone), providing the appropriate organization, skilled manpower, modern technology equipment, and the necessary facilities, addressed to individuals, businesses, companies and organizations in the broader public sector.
The company aims to provide highly professional technical support services, resulting speed and consistency for our clients, in order to ensure their proper business functionality, in a daily basis.
ITCSCom provides the following the technical support services to its customers:
- OnSite Hardware Support
- InHouse Hardware Support
- OnSite Technical Software Support
- Hardware and Software Support by Telephone (prepaid support time)
- Services to individuals in their site
Alongside, ITCScom undertakes, for purchased hardware and software products, support for its customers, through a maintenance contract.
In this context, the company has signed an Agreement and participates in the "OSRMA Services" of INFOQUEST, which provides the ability to repair the Quest machinery purchased during the warranty, and is a Certified Registered Partner of the DELL Partner Direct Program of the Emerging Markets - EMEA.